Our Board Members
Jan Jacklin - Chair
Jan is a communications professional with more than 25 years experience delivering communications, marketing and events across diverse industries.
Jan has a background in business, government, tourism and marketing communications. She worked as a senior manager in local government; responsible for the functions of economic development, retail precincts, tourism, arts and events.
She is skilled at developing strategies, working with creative teams and delivering strong results.
Previously, Jan was a director of a marketing communications agency. Her clients included several major events including the Melbourne Food and Wine Festival and the Melbourne International Flower & Garden.
Her background extends to Media Manager at Tourism Victoria where she worked on the ‘Jigsaw’ campaign. She started her career as a radio journalist, working in Melbourne, Canberra and Queensland.
Away from work, Jan is an accomplished cook. She loves to garden as well as bottle and preserve what she grows.
Dr Colin Drake - Deputy Chair (Victoria University Representative) Colin is a lecturer in undergraduate and postgraduate marketing, tourism and events and is the course co-ordinator for the Bachelor of Business Event Management program at Victoria University. Colin has over 20 years of practitioner experience encompassing senior roles in Event Management, Tourism, Hospitality and the Aviation sectors in Australia, New Zealand and the UK.
Susan Lee (Treasurer) Susan is a creative and professional leader in tourism and passionate advocate of small business growth and community engagement. She established CVC Clear Vision Consulting in 2011 and as Principal Consultant Susan has designed innovative industry engagement activities nationally to help bring about change and development in Indigenous and regional tourism sectors; including the inaugural Desert Guides Program (NT), the first ever Adelaide City Council Tourism Action Plan and event managing ‘Industry Walkabouts’ in regional SA, NT and WA.
Cr Richard Lawrence (Moonee Valley City Council Representative) Richard was elected as a Councillor at Moonee Valley City Council in October 2016. Running a small business for the past 25 years in Moonee Valley has given Cr Lawrence a great insight into the commitment small business people make to themselves and the community. Having lived and worked in Moonee Valley all his life he is very passionate about his local area and what it offers for Tourism. Having a Bachelor Degree in Recreation Management Richard sees a lot of diverse opportunities in Tourism and Recreation in Melbourne's wonderful western region.
Bruce Marshall (Melton City Council Representative) Bruce heads up the Economic Development & Tourism Unit at Melton City Council which focuses on supporting the local business community, facilitating new investment and developing and promoting the local visitor economy. He has over 10 years’ experience in Local Government and prior to that he was the founder of a small business that serviced the international tourism sector.
Cr Duyen Anh Pham (Brimbank City Council Representative)
Cr Pham was motivated to run for Council because of her passion for the Brimbank community. She believes Brimbank’s greatest strength is its multicultural diversity. Cr Pham enjoys volunteering and wants to support local resident and community groups. Her aims include increasing multicultural events in Brimbank, encouraging participation and striving for greater community involvement in decision-making.
Janet Dawes (Hobsons Bay City Council Representative) Janet heads up the Cultural and Economic Development department at Hobsons Bay City Council (HBCC). Janet’s portfolio at HBCC includes arts and culture, venues, events, visitor services, tourism and economic development. Being part of the strategic development directorate (along with strategic and statutory planning functions) enables her work to cross several dimensions of the visitor experience and influence ways that help position and market the west. She spends a great deal of her free time at Seaworks, Scienceworks and The Substation, and loves the west for its sense of space, especially around the coast and river frontages.
Daryl Wilson (Wyndham City Council Representative) Daryl is the current Manager Economic Development at Wyndham City Council. Daryl has responsibility for Council’s Tourism Unit and his role has a particular focus on business development and investment attraction.
Craig Bray - (Parks Victoria Representative) Craig is the Manager of Parks Victoria’s Western Melbourne District. The district includes visitor attractions such as Werribee Park, Brimbank Park, Organ Pipes National Park, Woodlands Historic Park and various other parks and reserves stretching from Craigieburn in the north to Point Cook in the south. Together these parks and reserves attract over 500,000 visitors annually. Craig has over 25 years’ experience managing high profile parks, bio regions and other tourism assets across the state.
Toni Veljanovski (Industry Representative) Toni is the Regional Sales Manager for Quest Apartment Hotels responsible the western region of Victoria. Toni joined Quest as a National Account Manager in March 2013. Toni has an extensive background in travel and accommodation, including conference and events sales specialising in the wedding market with the Mansion Hotel Werribee Park, ground staff customer service with Qantas, and sales/account management in the MICE market with Convention & Incentive Service, CiEvents and Impact Events. Earlier in her career, Toni also worked as a travel consultant with American Express Travel (formerly National Australia Travel Ltd) and also in sales with Lifestyle Communities, Tarneit and Palm Lake Resort, Truganina.
Robyn Grattidge - (Industry Representative) Robyn is Director of Business Development at Zoos Victoria, a zoo based conservation organisation with three properties across Victoria including Werribee Open Range Zoo, Melbourne Zoo and Healesville Sanctuary. Robyn’s portfolio includes Visitors, Tourism, Retail, Catering, Membership, Sponsorship and Philanthropy.
Richard Ponsford – Executive Officer, Western Melbourne Tourism
Richard has a broad range of experience in tourism both in government and the private sector.
Until September 2012, Richard was employed at the Melbourne Cricket Club (MCC) where he had responsibility for the development and promotion of tourism at the MCG including the National Sports Museum and MCG Tours. Prior to joining the MCC in 2007 he worked in a range of different tourism development and visitor management roles at both Tourism Victoria and the City of Melbourne, including as project manager for the development of Melbourne Visitor Centre at Federation Square, the development of the City Precinct program, and coordination of city visitor services for the 2006 Melbourne Commonwealth Games.
Richard has also worked in regional Victoria as Marketing Manager for Bendigo Tourism.
He has served as a Victoria Tourism Industry Council (VTIC) board member and has been a member of Tourism Australia’s market advisory panel. He is also a graduate of Destination Melbourne’s Tourism Industry Leadership Program. Richard has also worked as a judge on a range of tourism, business and student award programs.
Richard has been working with Western Melbourne Tourism since October 2012 and since then has been gradually increasing his weekly commitment of time to this role (now 4 days each week). He has become a very passionate advocate for the West.
Contact Richard Ponsford:
Phone: (03) 9317 5794
Mobile: 0417 545 141
Amy Gardner - Communications Coordinator, Western Melbourne Tourism
With over ten years of tourism industry experience covering sales, marketing, hotels, tourism and events roles, Amy has developed a real passion for providing exceptional visitor experiences. She has travelled, studied and worked overseas and interstate, and has completed a Bachelor of Business – Tourism and Hospitality Management at La Trobe University. She currently works in various contracted roles throughout Melbourne’s west in both the tourism and not-for-profit sectors. She calls Altona home and enjoys sharing and spreading her love of the west. Amy hopes to continue to contribute to the tourism advancement in Melbourne’s west and can’t wait to see where it is in years to come.
Contact Amy Gardner: